[Office Info and Directions]
Leasing Information: [Available
[4 Steps to Renting]
Castle Property LLC, 206 South Ave.,
Harrisonburg, VA 22801
Phone / FAX: 540 - 564 -
Web Site: www.CastleProperty.com
E-Mail: office @ CastleProperty . com
During the Coronavirus Pandemic, the office lobby will remain locked.
Please contact us by phone or e-mail
Office Hours: We
do not have regular office hours. The majority
of our work is on-site performing work at
properties, inspections, showing appointments and move-in/outs. We have a 24/7 drop box available in front of the office
for anytime drop off of payments and correspondances. If you want to
meet with us at the office, please make an appointment.
Best way to contact us:
Please use E-mail and
Voicemail (VM) to reach us. It is our goal to respond to all e-mails
and voice mails within one business day.
PLEASE DO NOT SENT EMERGENCY REQUESTS BY E-MAIL OR
VOICEMAIL. Please see Emergency Service instructions below.
Please help us better serve you by including these
items in every e-mail and VM:
name and property address including bedroom number. This avoids a return
message of "Who is this and where do you live?"
2: The specific reason for the
e-mail/VM and what you are asking us to do.
3: If service is needed, please
list specifically where in the problem item is located. (which bathroom,
which door knob is loose, which outlet is not working)
service is needed, please specify what is the specific problem even if you don't
know the cause or the solution.
5: If you do know the cause,
please share this information so we can better diagnose, better equipped our staff and repair your
Emergency Service: Call
the office (540) 564 - 2659 and listen
to the message. Dial "999" to be connected to the on call
emergency staff. Please use this number only for urgent service
work requiring immediate attention. Emergency staff will not have
access to your account information or contact information, be sure to supply
this in your message.
24 Hour drop box:
feel free to use the blue drop box any time for payments, forms or returning
keys. The box is located on the right side of our main office
door. Inside the drop box door flap are payment envelopes and
pens. Envelopes are not required
for payments, however all payments should include the Tenant's name and property
address to assist with proper crediting.
Personal checks, bank checks and money orders are
accepted. CASH is not permitted. Money orders can be purchased one block away at the CVS
pharmacy at the corner of South High and South Ave. If CVS is closed,
there is a 24 hour Wal-Mart about 1 mile South of our office on South High
Keys: Please do not drop loose unmarked keys into the drop box
without CLEARLY marking your name and property address. Each
year we receive a few "mystery keys" and can not give
credit. Envelopes and pens are located inside the front flap of the
Select for detailed directions to the office
Our History: Select
for company history information